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Privacy Policy

Last updated: January 2025

1. Introduction

Energetika Ltd ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website www.energetika.co.uk.

2. Data Controller

Energetika Ltd is the data controller responsible for your personal data. Please contact us at info@energetika.co.uk if you have any questions about this policy.

3. Information We Collect

3.1 Information You Provide

  • Contact details (name, email, phone number, company)
  • Project information and requirements
  • Communication content (emails, enquiry forms)

3.2 Automatically Collected Information

  • IP address and browser type
  • Pages visited and time spent
  • Referring websites
  • Device information

4. How We Use Your Data

  • To respond to your enquiries and provide quotes
  • To deliver services you've requested
  • To improve our website and services
  • To send marketing communications (with consent)
  • To comply with legal obligations

5. Legal Basis

We process your personal data based on:

  • Contractual necessity (to provide services)
  • Legitimate interests (to improve our business)
  • Your consent (for marketing communications)
  • Legal obligations (tax and regulatory requirements)

6. Data Retention

We retain your personal data only as long as necessary. Enquiry data is retained for 3 years. Service-related data is retained for the duration of our relationship plus 6 years for legal compliance.

7. Data Sharing

We may share your data with:

  • Service providers who assist our operations
  • Professional advisors (legal, accounting)
  • Regulatory bodies when required by law

We do not sell your personal data to third parties.

8. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request erasure of your data
  • Object to processing
  • Request data portability
  • Withdraw consent at any time

9. International Transfers

Your data may be processed in the UK and EU/EEA. Where data is transferred outside these regions, appropriate safeguards are implemented.

10. Contact

For privacy enquiries or to exercise your rights, contact our Data Protection Officer at privacy@energetika.co.uk or write to us at our registered address.